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College of Education & Human Development

The College of Education and Human Development
104 Burton Hall - 178 Pillsbury Dr. SE - Minneapolis MN 55455
Tel: 612-625-6806 - Fax: 612-626-7496

Online learning

Frequently asked questions

Are courses entirely online, or will I need to visit the campus?

Generally, courses are entirely online, although an initial, face-to-face meeting classroom session may be held. The purpose of this meeting is:

  1. to meet your instructor and classmates in person. Our observation shows such a meeting is a good starting point for course communication and helps to facilitate facilitate student interaction online.
  2. to provide the course information and review the key documents, such as syllabus, course schedule, dates, policies and accommodations, etc.
  3. to discuss the course expectations for students and the instructor in regard to online learning.

How do I communicate with the instructor and other students?

In most cases, all the course communication (among students or between student(s) and instructor) is supported by WebCT communication tools: e-mail and discussion forums. In some cases audio and video conferencing is used. Usually, students may also communicate with the instructor via telephone or visit the instructor in person during office hours.

How will I be graded?

Online course syllabi specifying course requirements, assignments, due dates, and grading criteria are available from the course instructor and are posted on the course site. If you have any questions about a specific course, don’t hesitate to contact the instructor.

Are there set times when online courses meet?

Generally, there are no set meeting times. However, students may be expected to communicate with the instructor and other students on a weekly or other basis.

Are online courses available for credit?

Yes

Will millions of other people be taking my class at the same time as me?

No, enrollment in each online class is limited. Most classes are rarely larger than 20 students.

How much time do I get to complete a course?

Most courses have a start date and an end date. In between, the schedule of coursework, assignments and due dates are determined by each instructor or in the case of self-paced courses, by you!

Will I need to buy and learn to use complicated software?

You can use University of Minnesota Internet Toolkit with dial-up software to get connected to Internet. We also provide the links to download the required browser software free of charge.

Some courses might require you to use specific course software and/or application packages. You will be notified in advance what additional software you will need to use.

What technological skills are expected?

We expect you can:

  • access e-mail through a browser or an e-mail program
  • send and open e-mail attachments
  • save files
  • navigate the Web using Netscape, Internet Explorer, or other browsers
  • install software such as additional browser plug-ins
  • type moderately well (have adequate keyboarding skills)

What technology is needed?

The online learning checklist provides information about the hardware/software you need to have installed and what you need to know before you sign up for an online course.

Are there specific connection requirements?

Though a 56k V.90 modem Internet connection is listed as a minimum requirement to access a Vista course site, we strongly recommend to use a high-speed connection whenever it is possible. We encourage you to make necessary arrangements and obtain a high-speed access to the Internet either from your home, work place, or University computer labs.

The University offers all enrolled students a FREE e-mail account and dial-up access. If you have a computer with a modem, you can use University Internet Toolkit to install the software and to connect to the Internet free of charge. You must have a student e-mail account initiated BEFORE you can use the student dial-up services.

Technical support

If you experience technical problems, first contact your instructor or the WebCT helpline. You can call 612-331-HELP or email webct@umn.edu for assistance.

Helpful resources

July 2005

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The University of Minnesota is an equal opportunity educator and employer.
Last modified on September 30, 2008